Our services

One system that heats and cools — yes, even here

Modern cold-climate heat pumps handle Wasatch Front winters, and rebate programs can take a real bite out of the price. We'll size one for your house, tell you honestly whether all-electric or dual-fuel fits better, and point you to the current incentives.

  • Licensed & insured · DOPL #13652729-5501
  • Family-owned since 2006
  • Se Habla Español

How a heat pump earns its keep

A heat pump is an air conditioner that runs in both directions. In summer it moves heat out of your house; in winter it pulls heat from outdoor air — heat that exists even on cold days — and moves it inside. Because it moves heat instead of making it, it can deliver more heating energy than the electricity it consumes, which is the whole appeal.

One outdoor unit replaces two jobs: your AC and most or all of your heating. For homes ready to step away from gas, or homeowners chasing lower operating costs and cleaner winter air, it's the most interesting option in HVAC right now.

Lennox outdoor unit installed by Lucas Heating and Air on a composite pad beside a Utah home
A finished Lucas install — level pad, clean lineset cover, room to breathe. Placement affects winter performance.

Designed for the Wasatch Front, not a brochure climate

Our winters are the test. Cold-climate heat pumps keep producing heat far below freezing, but every model has a curve — output falls as temperature drops — and an honest design works from that curve, your home's heat loss, and our altitude. We size for the cold week in January, decide whether a gas furnace should stay in the picture as backup, and set the changeover point so the system always runs the cheaper fuel.

Dry air helps us here: no coastal humidity load in summer, and fewer defrost cycles than damp climates see in winter. Heat pumps genuinely like Utah more than most people expect.

Rebates: real money, moving target

Qualifying heat pumps can pull in utility rebates through Rocky Mountain Power's Wattsmart program, and federal tax credits may apply to qualifying high-efficiency equipment. We deliberately don't print amounts on this page — programs change their numbers and rules, and stale figures help nobody. What we do instead: track the current offers, tell you at your estimate exactly what your setup qualifies for, and hand you the paperwork you need to claim it.

Pricing

What drives the price

Heat pump pricing spans a wide range because the technology does — from straightforward replacements to cold-climate and dual-fuel systems. Your free estimate prices real options for your house. What moves the number:

  • Capacity and whether your home needs a standard or cold-climate model
  • All-electric versus dual-fuel, where a gas furnace stays as backup
  • Your electrical panel — some homes need service upgrades, many don't
  • Ducted system versus ductless heads, or a mix
  • Controls: dual-fuel changeover and smart thermostats need proper setup
  • Current rebates and incentives, which can meaningfully change your net cost

Call for your free estimate

How it works with us

No surprises, start to finish

  1. Free in-home estimate

    We calculate your home's heating and cooling load, check the electrical panel, and look at the existing ducts.

  2. All-electric or dual-fuel

    We lay out both paths with numbers — and flag the rebates your setup may qualify for, with the current amounts.

  3. Install and commission

    Set, wired, charged by measurement, and balance-point tuned so the system switches modes at the right outdoor temperature.

  4. Walkthrough and paperwork

    We show you how it runs in winter, register your warranty, and hand over what you need for rebate claims.

Heat Pumps questions

Straight answers

Do heat pumps actually work in Utah winters?

Modern cold-climate models do — they're built to produce heat well below zero, and Salt Lake City's winter design temperatures sit comfortably inside their range. The honest caveat: output drops as it gets colder, which is why sizing and, for some homes, a dual-fuel setup with gas backup matter. We design for the coldest week, not the average one.

What's a dual-fuel system?

A heat pump paired with a gas furnace. The heat pump handles most of the season at lower operating cost, and the furnace takes over on the coldest nights when gas heat is cheaper or the heat pump would be working too hard. The controls switch automatically at a balance point we tune for your house and utility rates.

Are there rebates for heat pumps right now?

Rebate programs for qualifying heat pumps exist through Rocky Mountain Power's Wattsmart program, and federal tax credits may apply to qualifying high-efficiency equipment. Amounts and rules change, so we'd rather show you the current numbers at your estimate than publish stale ones here. Ask us — we track them so you don't have to.

Is a heat pump louder than an AC?

Today's units run about the same as a comparable AC, and the better ones are quieter. You may hear a brief whoosh in winter during defrost cycles — that's normal operation, not a malfunction.

Heat pump or AC-plus-furnace — how do I choose?

It comes down to your fuel costs, your electrical service, your existing equipment, and how you feel about all-electric. If your furnace is young, adding a heat pump as dual-fuel can be the best of both. If everything is due for replacement, we'll run the numbers each way at the estimate. There's no one right answer, and we won't pretend there is.

¿Hablan español?

Sí — todo nuestro equipo habla español. Llámenos al (801) 678-5748 y con gusto le explicamos cómo funciona una bomba de calor para su casa.

Ready when you are

Call or text and a real person from our Salt Lake City shop will get you scheduled. Monday through Friday, 8 to 5 — after-hours service available by dispatch. Se Habla Español.